Survey Form

As you know, My PC Guy, Inc. has built a solid reputation for achieving customer satisfaction as a result of customized solutions and superior performance. We have grown out company's foundations on the excellent service we provide our clients. My PC Guy, Inc. has grown strong because of the key principles we follow everyday:

-Understand the client. What is their business? What makes them successful?
-Listen to the client. What do they need? What would make business run smoothly for them?
-Provide customized solution for the client. This is the part My PC Guy specialists can't wait for...the designning, developing, implementation, and servicing of your IT solutions.
-Respond rapidly to the client. My PC Guy, Inc guarantees a four-hour response time for all emergencies.

We want to make sure we are exceeding your expectations. Please fill out our survey and let us know what you think of your service. We want to better out customer service so we can provide you with a technical resource you can rely on to provide professional support and assistance.

As you know, My PC Guy, Inc. has built a solid reputation for achieving customer satisfaction as a result of customized solutions and superior performance. We have grown out company's foundations on the excellent service we provide our clients. My PC Guy, Inc. has grown strong because of the key principles we follow everyday: -Understand the client. What is their business? What makes them successful? -Listen to the client. What do they need? What would make business run smoothly for them? -Provide customized solution for the client. This is the part My PC Guy specialists can't wait for...the designning, developing, implementation, and servicing of your IT solutions. -Respond rapidly to the client. My PC Guy, Inc guarantees a four-hour response time for all emergencies. We want to make sure we are exceeding your expectations. Please fill out our survey and let us know what you think of your service. We want to better out customer service so we can provide you with a technical resource you can rely on to provide professional support and assistance.
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PLEASE CLICK ONE CIRCLE (1) UnSatsified (2) Satsified (3) Very Satsified (4) NA
1)The timeliness of our company when responding to your critical needs?	(1) (2) (3) (4)
2)The scheduling process of your service call?	(1) (2) (3) (4)
3)Our knowledge of your business and your needs?	(1) (2) (3) (4)
4)The recommendations we made to solve business problems?	(1) (2) (3) (4)
5)The responsiveness of the technician assigned to your case?	(1) (2) (3) (4)
6)The courtesy and professionalism of the technician?	(1) (2) (3) (4)
7)The overall knowledge of the technician?	(1) (2) (3) (4)
8)The technicians preparation for your case?	(1) (2) (3) (4)
9)The technicians communication with you?	(1) (2) (3) (4)
10)The over all value the technician provided?	(1) (2) (3) (4)
11)The overall result of the service call?	(1) (2) (3) (4)
12)The overall quality of customer service provided?	(1) (2) (3) (4)
13)Would your recommend My PC Guy?	Yes / May be / No
14)Will you use MY PC Guy in the future?	Yes / May be / No
15)Would you like know how to earn money back from My PC Guy?	Yes / May be / No
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