My PC Guy Newsletter
This issue of My PC Guy contains
Version 1 Issue 1
My PC Guy, Inc. is proud to announce the first version of our E-Newsletter. We are dedicated to providing our clients with technical information to help ease your computer frustration and to learn how to use your computer productively.Every E-Newsletter will be filled with information to help you better understand your computer, so you can get your computer to work for you, instead of working for it.

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Featured Service
Support & Maintenance Agreements
Featured Product
Small Business Manager
Technology Tips
Warning Signs Before Your Hard Drives Crash
Computer Humor
Error Messages
Support News
My PC Guy Support Forum
Windows Tips & Tricks
Learn How To Use Windows Like A Pro
Contact Information
Contact My PC Guy

Featured Service

Support & Maintenance Agreements

Designed to Save Your Business Money

My PC Guy is commited to providing our customers with a top quality service, without "breaking the budget". As an addition to our commitment My PC Guy is excited to announce our Support & Maintenance Agreements. These agreements not only offer such features as discounted labor rates and access to our Client Information Services, they also provide carefully planned services designed to minimize down time.
No Travel Costs

Discounted Labor Rates
We offer two Support & Maintenance agreements; the preferred is our monthly contract. With this agreement you not only receive the benefits listed below, you also receive an allotted amount of free hours for Consultation, the option for virus DAT updates, and annual cleaning of PC's.

Included with My PC Guy's Monthly agreement:
No Travel Costs
Discounted Labor Rates
Unlimited Phone, and Remote Support
Access to My PC Guy's Client Information Services


Our yearly agreement still offers excellent service as well as discounted labor rates, and no travel costs. This agreement; however, is streamlined to fit the needs of some smaller businesses. Offering alloted hours for phone and remote support, as well as access to our Client Information Services. Upon initial consultation we will make a recommendation on which of the two would best suit your needs.
Access To Client Information Services


Featured Product

Microsoft Great Plains Small Business Manager is a comprehensive and affordable financial and business management solution designed specifically for small, growing businesses. Small Business Manager gives you the tools you need to work more productively, integrate your business solutions, and make informed decisions about your business to enhance your company's success. Small Business Manager integrates with other business applications, including Microsoft Office and bCentral Web services. Integration with Microsoft® bCentral™ online services allows customers to manage their accounting needs through an on-site solution while utilizing services that help them enable e-business, market their business online and manage customer relationships.

As you know, it never hurts to examine your options. Especially when you consider the improvements Small Business Manager software will make to your business. Get a complimentary guide called Small Business Manager Highlights today. Just call My PC Guy, Inc at (410)975-9060, or send an e-mail to greatplains@mypcguy.com. You can also visit us on the web at http://greatplains.mypcguy.com. Talk to you soon!


Technology Tips

Warning Signs Before Your Hard Drives Crash

Reading about or hearing about a disk crash and actually experiencing one is like watching skydivers on TV compared to jumping out of the plane yourself. Big difference. Get the idea that a server or workstation you depend on, that you use every day, perhaps the very machine you're reading this on, just stops. At that point, all the data on the drive, all your work and perhaps the work of many others is only as good as your last backup. At the very least, you'd have hours of work ahead of you, installing a new drive, rebuilding the system, etc. Is there ever a convenient time for a disk crash?

Hard disks break down for the same reason cars or refrigerators break down: They're mechanical, and mechanical items are susceptible to physical problems. Not all hard drives manifest problems easily noticed by users before they crash. But if you're one of the lucky ones, when your hard drive enters its "final stages", so to speak, you'll start hearing funny noises or the operating system starts repeatedly advising you to run the Chkdsk command before the disk gives its last gasp. Long before the disk reached this stage, there were a number of unseen indicators presaging the decline. For example, all drives have a normal level of read/write errors which the firmware on the hard drive corrects. As a disk begins to degenerate, the frequency of these read/write errors start to increase. As time goes on, the number of read/write errors that the firmware is unable to correct start to increase and the throughput of the disk gets slower and slower. When you see the signs of your hard drive failing, you should have your computer backed up so you won't lose any data. As soon as you start seeing these signs, you should consider getting it looked at to eliminate problems in the future.

NEXT MONTH: How to Backup your Data


Computer Humor


Support News

Are you having trouble with your email, can't find a file, or just need some tips on how to make your computer work for you? My PC Guy realizes how frustrating computer problems can be. That is why we have developed a Support Forum to help you find the answers you're looking for. If there isn't a topic that fits your needs, just enter a new topic. Our technicians answer questions on our Support Forum daily. And for those tough problems, My PC Guy is always willing to offer an extra hand. Just give us a call.

Click Here to enter My PC Guy Support Forum. Remember to Register before you begin.
And As Always, Feel Free to Call Us If You Have Questions: 410-975-9060


Windows Tips & Tricks

Where did my Desktop Icons go?
Right click on the desktop, choose properties and click on "Customize Desktop". There you can put on the desktop whatever icons you want.
Disable/Enable/Remove Windows® Messenger in Windows® XP
If you're running Pro, you can use GPEDIT.MSC to prevent Messenger from loading. Otherwise, even disabling it in startup won't cause it to "always" not run. Outlook, OE and some MS web pages can still make it load.

1) Start, Run and enter GPEDIT.MSC
2) For "per machine" restriction, go to Computer Configuration, Administrative Templates, Windows Components, Windows Messenger
For "per user" restriction, go to User Configuration, Administrative Templates, Windows Components, Windows Messenger
3) You can now modify whether it starts initially and/or whether its to run at all.
Note: Outlook and Outlook Express will take longer to open, unless you turn off Messenger Support. In Outlook Express its in Tools, Options, General tab. In Outlook its in Tools, Options, Other.
Creating Screen Shots
Press the PrintScrn key to load the entire screen to the clipboard. Press Alt + PrintScrn to capture the active window only. Open MS Paint, Word, Paint Shop, WordPad or any OLE compatible program, right-click the application's screen and click Paste. Then, as appropriate, use Save or Save As.
Deleting Files Immediately
Hold down the shift key when deleting items and they won't go into recycle bin
.
Escaping From A Hang
Press the control, alt and del keys at the same time to bring up the Close Program screen
.
Moving Taskbar
On a blank spot in the taskbar, left-click the bar and drag it where you want--right, left, top or bottom--and release the mouse button. It appears that it won't move but it does. If you are using Windows XP, place your mouse over empty space on taskbar and right-click. A menu will pop-up. Uncheck "Lock the Taskbar". You are now able to move the taskbar. After finished, make sure you lock the taskbar again.
Resizing Taskbar
Position the cursor on the top edge of the bar so a double-headed arrow appears. Left-click the edge and make the bar larger or smaller by dragging. If you are using Windows XP, place your mouse over empty space on taskbar and right-click. A menu will pop-up. Uncheck "Lock the Taskbar". You are now able to resize the taskbar. After finished, make sure you lock the taskbar again.
Selecting Multiple Files
To select multiple consecutive files for operations like cut and paste or delete, click the first file, press the shift key, click the last file and right-click the last file to select the operation. Nonconsecutive multiple files are selected by clicking the first file, pressing the control key, clicking the remaining files and right-clicking the last file to select the operation.


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Contact Information

For More Information on My PC Guy, contact:

My PC Guy, Inc
1300 Oak Road
Severna Park, MD 21146

Phone: 410-975-9060
Fax: 410-975-9824
E-Mail: info@mypcguy.com
Web Pages: http://www.mypcguy.com

This E-Newsletter is electronically published monthly by My PC Guy, Inc.
Editor: Jennifer Cox
jenc@mypcguy.com
The Editor would love to hear from you!
What would you like to see in the next issue?
What problems do you have with your computer?
Please email us with any ideas, questions and/or comments about the eLetter.

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